D E S I G N I N T E G R I T Y
Our Sweet & Simple Collection suites are intentionally designed. We do not offer major changes to any Collection piece beyond the personalization options given. Personalization includes design selection, suite size, paper selection and 1-2 ink colors.
D E S I G N P R O O F S
Once your order has been placed, you will receive a digital proof within 7 business days. If you fail to include any required information on your order (such as event date, location, etc.) we cannot proceed with your order until such information has been given. We may follow up with you regarding this information, but it is ultimately your sole responsibility to provide us with complete information. The design of your piece will not begin until we have complete information from you; therefore, all production timelines which may have been provided to you cannot be guaranteed until all necessary details and information is provided.
We are not responsible for any delays that may occur in the design process of your order due to your failure to provide us with any and all necessary information.
Your order includes 3 rounds of revisions. When you receive a proof, it is your responsibility to review it for any errors, such as spelling, date, or punctuation. Once your item has been approved and is sent to print, we cannot make any further changes. If your item has been sent to print with an error that you failed to correct during the proofing process, you will be responsible for any reprinting costs.
Design and proofing turnaround time is up to 14 business days. It is ultimately up to the client to dictate the speediness of the proofing process.
P R O D U C T I O N
Complete production turnaround time for our Sweet & Simple Collection Suites is 4 weeks. Our suites are made-to-order for each of our clients.
Printed envelopes are included in your suite. Your guest address list is to be completed and submitted at the time of production. If your list is not ready, Shop Aurea is not responsible for any delay in the production timeline.
